Client Success Stories

We do not take credit for our clients’ successes. We are grateful, however, when our work acts as a catalyst in an organization that is ready to achieve breakthrough results. Here are a few examples:

Powell’s City of Books

Internet Business Unit Achieves $15 Million/Year Pace in Profitable Sales in Just 36 Months

LionHeart assisted the leadership team of Powell’s Books, the world’s largest used book retailer, to see the growth potential of online sales before any of us knew the possibilities inherent in the internet. Through ongoing facilitation of the task force we developed to pursue an “impossible goal” a new profit center was created.

Hughes Space and Communications

High Technology Margins Dramatically Improved Through Faster Time-to-Delivery

When intense competition began driving down prices for multi-million dollar communications satellite systems, LionHeart’s executive coaching and team development helped a group of 50 skeptical engineers seriously commit to a radically new process. The program team successfully slashed the cycle time for integration and testing by almost 60%, from a best ever 31 weeks to a dramatic 18 weeks.

The Leatherman Tool Group

The Inability to Meet Booming Customer Demand Transformed to 100% of the Production Schedule Achieved

When the company had difficulty meeting its ever increasing master production schedule year after year, LionHeart quickly ignited a strategic planning process, helped reduce inter-departmental conflict, facilitated problem-solving training, and created a spirit of collaboration and accountability. The unified organization was then able to meet the schedule to the owner’s definition, and consistently provide on-time delivery to their customers.

Rejuvenation Inc.

The Manufacturing Division Recovers $500K of Lost Profitability

After moving their manufacturing operations into a new facility and installing a new information system, Rejuvenation, a specialty lighting manufacturer and retail/catalogue company, took a major hit to their bottom line. LionHeart provided leadership development, executive coaching and teambuilding. A system of accountability was created and LionHeart enhanced performance management skills, helping the company return to its previous level of profitability.